Dear Valued Customers ,
Dear Valued Customers,
Since the announcement of the Covid-19 case in Indonesia to date, the number of cases has been increasing. Therefore, as a form of TPK Palaran's concern for the humanitarian mission of preventing the transmission of the global Covid-19 pandemic, PT Pelabuhan Samudera Palaran takes several preventive actions including:
1. Enforcement of body temperature measurement for all workers in the work area of ??TPK Palaran (employees, crew members (ABK), shipping land operations officers, etc.) before entering the TPK Palaran area. Body temperature of 37.5 degrees Celsius or more is not permitted to enter the work area of ??TPK Palaran.
2. For the time being, all crew members are not allowed to get off the ship, if there is a need for crew members, it can be conveyed beforehand so that TPK Palaran can assist. And if there is something that needs to be delivered to a hospital / other health service, it can be coordinated with the Palaran TPK, then it will be delivered using the Palaran TPK Ambulance with handling in accordance with the directions of the Palaran TPK HSE.
3. For the time being, the daily ship meeting will not be planned for ship arrivals and ship loading/unloading will be replaced by coordination via telephone, email or WA, then emailed information on the results of the ship's docking coordination.
4. Temporarily does not accept guest visits to TPK Palaran, as a substitute for visits can be made via teleconference by still sending teleconference plans via email in advance.
5. For the time being the manual service counter at TPK Palaran is closed, services are optimized using the Palaran TPK Document Online Service (http://www.tpkpalaran.co.id/) which is currently being used.
6. For services that are not yet available on the Palaran TPK Document Online Service, you can arrange services via email with the following conditions:
- Service User ( Shipping / JPT ) emails the activity plan by attaching a copy of the original document to support the management needs in question, using the Company's official email address with the Subject PSP Service Management email - Brief description of the service.
- TPK Palaran will confirm the email with details of costs and details of the activities to be carried out.
- The service user concerned pays the service fee according to the confirmation email from TPK Palaran via electronic payment transactions (ATM, Internet Banking, Mobile Banking, and Cash Deposit to the Bank) then sends proof of payment to the TPK Palaran confirmation email. - TPK Palaran will reply to email proof of payment with port documents that have been paid by the Customer (SP2, Load Card, Job Slip, Invoice)
- This activity is carried out during working hours ( Monday to Saturday from 08:00 to 16:00 ) The application of this provision is TMT Monday, March 16, 2020 until the deadline to be informed later. Health is a shared property and must be consistently pursued together. We thank you for your understanding, cooperation and concern.
Warm Regards, PT Pelabuhan Samudera Palaran
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